How to request deletion
To delete your Chiguru Owner account, email support@thechiguru.com from the email address or phone number registered on your account, with the subject line "Delete my account". Include your farm/estate name so we can locate your account. We will confirm your identity and complete the deletion within 7 business days, and reply to confirm once it's done.
What gets deleted
Your owner profile, farm/estate details, worker and manager records, attendance history (including face photos used for attendance verification), daily work updates, farm accounts and expense records, loan records, marketplace and equipment listings, and AI advisor conversation history are permanently deleted from our active systems.
What may be retained
Payment and subscription records (billed through Razorpay or Google Play) may be retained for a limited period as required by tax and financial regulations. Backup copies of deleted data may persist for up to 30 days before being purged from backups, after which they are unrecoverable.
Partial data deletion
If you'd like specific data deleted (for example, a worker's attendance photos) without deleting your whole account, email us at support@thechiguru.com describing what you'd like removed.